FREQUENTLY ASKED QUESTIONS

1.     Browse through our website 

2.     Add to cart the items you want to purchase 

3.     Check out and Complete customer information 

4.     Choose your payment method 

• If via PayPal: Please complete payment method via PayPal and you’re done! 
• If via Gcash/Online Bank Transfers: We’ll send you payment instructions via e-mail. You have 24 hours to fulfill payment. Send us screenshot of Proof of Payment. Once payment is confirmed, we will process your order. 

 5.     You’re done! You will receive confirmation e-mail from us. :)

We accept the following:

• Online Transfer:  GCash
• Paypal

*For G-Cash transfer option, we will send you e-mail instructions. You have 24 hours to send us proof of payment. Otherwise, your order will be canceled.

Shipping destinations:

• We ship nationwide in the Philippines..

Shipping Options::

• Via Regular associated Courier

• Weight	Metro Manila 2-4 working days	Luzon 2-4 working days	Visayas 5-10 working days	Mindanao 5-10 working days	Island 5-10 working days
  0g - 500g	₱85.00	₱95.00	₱100.00	₱105.00	₱115.00
  500g - 1kg	₱115.00	₱165.00	₱180.00	₱195.00	₱205.00
  1kg - 3kg	₱155.00	₱190.00	₱200.00	₱220.00	₱230.00
  3kg - 4kg	₱225.00	₱280.00	₱300.00	₱330.00	₱340.00
  4kg - 5kg	₱305.00	₱370.00	₱400.00	₱440.00	₱450.00
  5kg - 6g	₱455.00	₱465.00	₱500.00	₱550.00	₱560.00

• Via Grab/Lalamove delivery
• Special requests for same day delivery are welcome but subject for availability.
• Booking will be done and paid by the customer.

1.   Strictly no refund.

2.   We offer 7-day return policy only for the ff. conditions:

• damage item
• wrong item shipped to the customer

3.   All cost associated in return an item will be assumed by the customer (you).

4.   After the items are returned, our team will conduct investigation and exchange is subject for approval.

5.   Once exchange is approved, we will issue store credit. 

6.   Shipping fees are not included in the store credit. New shipping fees will apply.